Privacy
Policy.

Information We Collect

1.1Personal Information

We may collect personal information from you when you interact with our website, request a custom tour itinerary, or make a booking with us. This may include:

• Name
• Contact information — email address, phone number, residential or billing address
• Payment details — credit/debit card information, banking details, billing address
• Travel preferences, itinerary details, and booking history
• Communication preferences

1.2Automatically Collected Information

When you visit our website, we may automatically collect certain information such as your IP address, browser type, operating system, device details, and browsing behaviour. This helps us improve our digital services and your browsing experience.

Use of Information

2.1Personal Information

We use the personal information we collect to:

• Process and fulfil your tour bookings, travel arrangements, and package inquiries
• Communicate with you about your bookings, account updates, trip itineraries, and promotional offers
• Improve our services, customer support, and website functionality
• Personalise your experience and offer tailored travel recommendations for Ladakh
• Enforce our terms and conditions
• Prevent fraud and unauthorised access

2.2Marketing Communications

With your consent, we may send you promotional emails, newsletters, and special travel offers related to La Ladakh. You can unsubscribe at any time by following the instructions in the email or by contacting us directly.

2.3Disclosure of Information

We may disclose your personal information to trusted third parties in the following circumstances:

• Service Providers — trusted partners such as hotel operators, transport drivers, local tour guides, and payment gateway processors who help us operate our website, process payments, fulfil bookings, and deliver services.
• Legal Obligations — where required by law or in response to valid requests from public or government authorities, such as local permits and security clearances required for regional travel.
• Business Transfers — in the event of a merger, acquisition, or sale of company assets, your personal information may be transferred to the new entity or buyer.

Data Security

We take reasonable and appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Cookies & Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website usage, and improve our services. You can change your browser settings to control or disable cookies, though doing so may limit your access to certain features of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of these external sites, and we encourage you to review their privacy policies before providing any personal information.

Children’s Privacy

Our services are not directed toward individuals under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will promptly delete it.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our travel offerings, operational practices, or legal requirements. We will notify you of significant updates by posting the revised policy on our website, and we encourage you to review it periodically.

Contact Us

For any questions about this policy, to update your information, or to request that we delete it, reach us at: