Refund &
Cancellation.

No Refund for Unused Services, Nights, or Early Departures

• No refunds will be provided for unused hotel nights, missed meals, unutilised transport or sightseeing, or early departures once the trip has commenced.
• In cases of medical emergency, including high-altitude sickness or acute mountain sickness (AMS), any refund, waiver, or concession is strictly subject to the individual hotel or service provider’s discretion and policies.

Full Payment & Voucher Release

• Our accounts team will authorise release of the official travel voucher to the operations team only after full and final payment has been received.
• Guests are required to settle payments on time to avoid delays in receiving confirmed vouchers for hotel check-ins, driver assignments, and local permits.

Non-Refundable & Non-Amendable Status

• Once the official voucher has been released, the booking becomes completely non-refundable, and no modifications, date changes, or itinerary amendments will be permitted.

Specific Non-Refundable Cancellation Scenarios

No refunds or reimbursements will be provided under any circumstances for:

• Early departures — or voluntary curtailment of the trip.
• No-shows — at hotels, camps, or scheduled pickups.
• Partial cancellations — or reductions in the number of booked rooms or vehicles after confirmation.
• Weather & road disruptions — weather-induced flight cancellations or unexpected road blockages, such as pass closures, that prevent arrival.

Contact Us

For questions about refunds, cancellations, or payments, reach us at: